Cancellation Policy
At Lifecodecosmeticswe are committed to providing a smooth and flexible shopping experience. The following policy outlines the conditions under which you can cancel your order through our website: www.lifecodecosmetics.net
1. Order Cancellation Before Shipping
- Customers can cancel their order free of charge if the order has not yet been shipped.
- To cancel, please contact us as soon as possible at:
📧 info@pertydore-usa.com
📞 [Phone Number]
2. Order Cancellation After Shipping
- If the order has already been shipped, it cannot be canceled. However, you may return the order after receiving it in accordance with our Refund Policy.
- In such cases, the customer is responsible for the return shipping costs unless the error was from our side.
3. Non-Cancellable Products
The following orders cannot be canceled:
- Customized or made-to-order products
- Opened or used beauty and personal care items
- Orders not reported for cancellation within 48 hours after delivery
4. Refund Process
- If your cancellation request is approved, a full refund will be issued to your original payment method within 3–7 business days.
- Bank or payment provider processing times may vary.
5. Right to Cancel by Store
Lifecodecosmetics reserves the right to cancel any order in the following cases:
- Obvious technical or pricing errors
- Suspected fraud or misuse
- Product unavailability after payment (in which case a full refund will be provided)
6. Contact Us
If you have any questions or would like to request a cancellation, please contact us:
📧 Email: info@pertydore-usa.com